Customer Testimonials
This is the second Acura that we have purchased from Regal in 7 years. Troy Carter was our salesperson both times and he always goes above and beyond for us. We could not be happier with the entire experience! We will definitely, always, return to Regal for our vehicles. The dealership is such a pleasant experience and Troy is outstanding! Pedro in the finance department could not have been more professional and personable. Although we had already received financing from our bank and a pretty good rate, Pedro was able to get us an even better rate. His service was excellent ...
Alondra was extremely helpful and caring and made sure my issues were resolved. I appreciate her professional attitude and follow through.
Service was fine. Whoever washed my car did a terrible job.s
Best experience buying a new vehicle ever! Professional, helpful, courteous with relaxing no pressure experience! Patient with all my questions. Brandon Exum made every effort to make sure we were taken care of and had a good buying experience. Ken and Pedro made the purchase seem effortless.
Service was great. Staff was very Friendly. Thank you Jessica for your hard work and service!
Most of my cars that my family has owned were bought at Regal. We have always been pleased with this company. Would most definitely recommend this company!!
This is a great dealership. Everyone is so helpful and nice! I will definitely send everyone I know here. This is my first used car purchase but I’ve bought three brand new cars here and I have never been disappointed. Shane and Pete were awesome!!!!!
Experience was awesome. When I finally got someone to help me, we was great. Let me look around but kept checking in to make sure I didn’t have any questions. Shane changed the whole car shopping experience for me. It started out bad and ended great. Pete did my paperwork and he was super funny and entertaining. This was a great experience and I will definitely be back.
We are very please with the how professional and courteous the staff is. We have had the pleasure to work with Michael Greenhow for several purchases over the years and was had the best experience with Eric Allen in finance. I will enjoy my new Acura MDX type S and look forward to working with Mike and Eric on any future purchases.
Every employee we dealt with from the salesperson to the finance manager to the sales manager were very knowledgeable and helpful, and made for a smooth lease process.
It was a pleasant experience, very friendly and professional specially Adan the used car sales person and the finance agent. I love my MDX.!
They were honest about the numbers previously discussed and delivered without any further discussion! That is unheard of in 2022!
Troy Carter is an excellent salesman. He was very helpful and honest. I always feel like I get fair deal from Regal.
This is my 4th RDX and I have purchased or leased many cars from Regal. We have always had exceptional service. This last lease was no different. I highly recommend Regal
Great service at Regal as always .Ray always take care of service for car .Greg is great also I would not take my car any where else. Great Service!
Very attentive serviced my vehicle in timely fashion will definitely use again very happy with service
Very good service as always. I had great service from Rob Young, service technician, specifically..
Everyone was friendly and went out of their way to help us. We will return!
Representative was awesome. Made my day. Showed she really cared. Scheduled to her breaks fixed since they are really bad
I had a great experience buying a new car at Regal Acura. I have always found buying a car to be a stressful, lengthy process. Ken and Brandon took care of me quickly. I was on a test drive within a few minutes of my arrival and they took the time to explain all of the features the car offers. I love the car and got a great deal. They explained all of the costs in detail before turning me over to Pedro in finance. He was incredibly helpful and had everything organized and ready for me. They were all ...
Everyone was great. From the salesman to the manager to the finance department. Professional and made it as painful as possible.
Regal is the best hands down. This is my second purchase from them and I always recommend them to anyone looking for a new vehicle. Troy at Regal Acura was fantastic. He was so patient and kind. We came for a certified preowned ILX and left with a brand new one instead.
Im always welcomed immediately upon entering the dealership Both my husband and I lease/own our behicles from Regal
Prompt attention to getting checked in for old change appointment and done in an hour.
From start to finish it was a great experience and easy to return my old vehicle . I have ne complaints.
The staff provided Great service and kept me informed. The quality of the work was excellent.
Ms Chrissy is so nice and welcoming. Fast oil change. Nice waiting area. Thank you!
Came in to look at certified preowned ILX and left with a brand new one! Troy was so awesome and was very patient with us.
Great, thorough work and nice courtesy from staff. Even cleaning my car after service was completed
Very helpful and gave me all the answer to all my questions. Very happy with there job.
Fantastic experience! Brandon (salesperson) was extremely knowledgeable and transparent throughout the process. Highly recommend!
The Acura team was very attentive to my concerns and made every effect to address them to my satisfaction.
From the moment I got to there, I received great service. Alondra went above and beyond, I want her as my point of contact moving forward.
Great service and exceptional care given by the staff and they took their time to do the best which is greatly appreciated.
Rob was attentive and responsive. Even though I didn’t have an appointment, he made sure my vehicle safety concerns were addressed. My car was ready ahead of schedule and Rob kept me updated the entire time.
Excellent services great atmosphere. My car is running beautifully. The sale person and the technician are very honest
Service was great. Everyone was friendly and they were able to complete the job in a timely manner.
The waiting area is very pleasant to sit in with the free. Offer an even bigger good thing. RAY Taylor's special attention in spite of a huge overload of work is very much appreciated too.
I have bought multiple Acura MDX from Regal. The experience is excellent every time. The sales staff/finance is always up beat and very easy to work with.
Thank you for your service and attention to the undercarriage of the MDX. I appreciate it being fixed quickly.
Excellent timely service from start to finish Troy Ken and Pedro are terrific Thanks so much
Troy Carter is a pleasure to deal with and has been for many years and car purchases.
I always feel like I am dealing with honest professionals who provide very good service.
I along with many females are hesitant about taking our car to get serviced. After the first few minutes, I was confident that I choose the right location. Everyone was pleasant and greeted me with a smile. The hospitality was phenomenal. I was texted often with an update of my problem and a suggested solution. I highly recommend Regal Acura
Like the car,but should have been told of a $3,495 dollar mark up of the car at the beginning of the process. Instead of at the time of purchase.
Chrissy is amazing. She did everything to make my experience a good one. From getting me a shuttle (the driver, David was just as amazing) to the pick up of my car
You'll get more reviews if you don't make folks type in this section!
Friendly service and great vehicles. I’m a repeat Acura customer and intend to be in the future as well.
Polite, respectful, knowledgeable staff.
Chrissy was Awesome! My appointment was at 1pm, dropped it off around 8:30 and it was ready at 11. Earlier than expected. 🙂
Great service at regal. Customer service is great. They care to detail. Fast and friendly.
Ray provided excellent service! He was patient when I was explaining all things needed and he kept me appraised throughout the day about progress.
I've been coming to this dealership for many years and I've been very pleased with the services.
Takes a long time sometimes. But super nice and detailed. Austin is the best. G
Really nice people and love my new car
Very knowledgeable and efficient corrrected my issue right away am very happy with service Will go back agaun
Did a good job everything was fast keep up the good work no oil leaks nowhere
I purchased a 2022 MDX type S-advanced from Regal Acura on 2/18. It was a pleasant purchase experience. From the test drive with Brandon to sales terms with Ken through to financing with Pedro its was easy process. I will buy another car from this dealership/team of people in the future. Thank you!
I purchased a 2022 MDX type S-advanced from Regal Acura on 2/18. It was a pleasant purchase experience. From the test drive with Brandon to sales terms with Ken through to financing with Pedro its was easy process. I will buy another car from this dealership/team of people in the future. Thank you!
Excellent service Thanks Ray Taylor
Clean facility and personalized professional service. Their technicians are top shelf. Most recent work was transmission replacement. Previously replaced timing belt.
Called and asked if they would double check a front alignment issue. Had me come in next day and fixed it at no additional cost. I couldn’t ask for any better level of commitment to meeting my satisfaction of quality of work. Rob Young ROCKS! He’s an absolute professional.
Amazing experience with Brandon and Pedro! They made buying my new RDX a very simple and relaxing process. If you’re in the market for a Acura, this is the dealership to go to!
Always clean facility and friendly staff! Exceptional visit with Chrissy Hartman as my service person!
My service representative, Rob was TOP NOTCH. He is always honest, straightforward and encouraging. He provided periodic updates regarding the status of my vehicle.
Always have great service over the past 6 years. That is why I continue to come back.
The tech representative Ray Taylor is amazing, he goes above and beyond to make sure that all customers are happy with the services they provide.
Friendly down to earth and they care about the customer needs and they listen. Great service
Quick and Easy, no fuss, got me in and out as promised. Would go there again.
Staff was friendly costs were average to low. Only real negative I'd say is its a little strange that Acura doesn't have its own service department and or waiting area. It's slightly off putting I completely understand Honda and Acura are the same brand. But from working at a Honda/Acura dealer the experience between the two are completely different Acuras supposed to be an entry level Luxury brand and experience and having service for that brand filter through Honda takes away from that experience. If I was purchasing an Acura brand new spending $50k+ on a ...
Edward (salesman) and Pedro (finance) were outstanding. We went in with an open mind, didn’t have our eyes set on one car or one brand just wanted specific features. Edward was not pushy or pressing like a typical salesman. He was patient, allowed us time to think and consider each option and was willing to go above and beyond to help us find the car that fit us. Including driving to another Regal Dealership so we could look at Acuras with him. Ultimately we decided on an Acura and he was able to be with us every step of ...
Service was fast and helpful. Everyone there was friendly and a pleasure to work with.
Salesman MG was very accommodating, sale went through smoothly and all that was agreed upon was done. Also, several accessories were added and installed nicely. Overall good car buying experience
Super excellent trust. Good facilities . Faster service . Super compromise to be back again . thanks . God bless
Rob Young has been my Service Advisor for over 20 years. Rob has always made sure my vehicles were taken care of.
Staff was very friendly and knowledgeable of their product. Never felt pressured into or forced. Gave me all the time I needed to consider the purchase
Most friendly and helpful service department I have had the pleasure of use during 55 years of auto owner ship. The receptionist went so far as to give me a hug when we received the car. That is friendly and caring service in my mind.
Professional, friendly, and quick service. Very Pleased with my last few visits. Ray and Jessica have always shown me great customer service.
Enjoyed working with Troy and Ken on the purchase of our new 2022 Acura RDX. They had to order and track additional accessories we wanted. They ensured the vehicle was ready for delivery on time!
I am please with the service
I had come in since my check engine light came on along with other warning lights, which absolutely freaked me out. And so, I ran over to the Honda Service Center, with no appointment mind you, and was attended to by Alondra Sandoval. She listened to my concerns and calmly addressed them. Which put me and my nerves at peace. I knew she would take care of it. Throughout the process of diagnostics and having the car repaired, Alondra kept me updated all the way until it was time for me to pick my car up. It’s for this ...
Michael Greenhow and the rest of the Regal team always make it a pleasure to purchase or lease a new car!
Just purchased a 2020 Acura MDX. Experience was great and painless. Thank you Ken and Brandon. Especially want to thank Pedro in finance. He was amazing!!!! This is a no BS dealership!!!
Very friendly but the service department is either incredibly slow or overbooked !Appointment was at 2 p.m but didn’t get serviced until almost 4!
Maintenance appointment has been nothing less than stellar. Rob Young greeted me promptly, discussed all the recommended work in advance and gave me an estimate of the cost. Work was done timely.
Had a great experience, no pressure environment, did not feel like I overspent or was charged for unnecessary work. High recommended for your service needs.
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